Purchasing FAQs

What do I need to have to purchase a plan online?

Before purchasing, please have the following information handy:

  • Personal information for all travelers who will be on the policy
  • Trip details: dates of travel, destination, initial deposit date, and any travel companies you will be using
  • Total trip cost and how that cost is broken down per person in your itinerary.

What is initial deposit date*?

Initial deposit date is the day on which you made your first payment toward the trip.

Redpoint Travel Protection programs have time sensitive benefits such as pre-existing medical condition waiver and Cancel for Any Reason eligibility if you purchase within the window following your initial deposit date.*

When is it too late to buy travel insurance?*

Insurance* can be purchased up to 24 hours prior to your trip departure date.

How do I break down trip costs per person in my itinerary?*

Claim payments under the Trip Cancellation & Trip Interruption benefits are based on the amount of Trip Cost insured per person.  For multiple travelers, you should enter the Trip Cost associated with each individual as it appears on the itinerary or trip invoice.*

I think I am ready to buy. What is the best way to purchase?

You can purchase a policy either online, or through one or our Travel Services representatives. To purchase online, click here and you will be guided through our product comparison tool. To purchase over the phone, call our representatives at +1 415 481 0610.

How much does travel insurance cost?*

The cost of travel insurance is based, on the value of the trip and the age of the traveler*. You can get a free quote for your personalized travel insurance plan or call our representatives at +1 415 481 0610.

What is the Costa Rica Minimum Trip Cost Requirement?

For travelers who purchase Redpoint travel protection programs which include trip cost coverage* for trips to Costa Rica, we have implemented a minimum trip cost coverage* requirement of $2,000 USD per traveler to ensure all travel insurance* benefits meet Costa Rica’s entry requirements. Travelers entering Costa Rica are required to have a minimum of $2,000 coverage for Extended Accommodation / Lodging. Please note that, in the event of a trip cancellation* claim prior to departure, travelers would be limited to a potential payout of up to 100% of their lost, covered trip cost.

* Benefits described are related to travel insurance underwritten by State National Insurance Company Inc.


Optional Travel Insurance Coverage:
This summary is only a brief description of the coverage(s) available under policy series PC_AHR_RCH (01/2021). This summary does not replace or change any part of your policy. The policy will contain reductions, limitations, exclusions, and termination provisions. Please read the policy carefully to fully understand the coverages, terms, conditions, limits and exclusions. If there is a conflict between this summary and the policy, the policy will control. This policy provides insurance coverage that only applies during a covered trip. You may have coverage from other sources that provides you with similar benefits. You may wish to compare the terms of this policy with your existing life, health and homeowners’ policies. Please contact +1 415 481 0600 if you have any questions. Insurance underwritten by State National Insurance Company Inc., a Texas domiciled corporation (NAIC Company Code: 12831; TX license number 6026) with its principal place of business at 1900 L Don Dodson Drive, Bedford, TX 76021. Not all plans or coverages are available in every state. It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits.


Travel Assistance Coverage:
Redpoint Resolutions LLC provides evacuation, travel assistance and non-insurance services. Evacuation, travel assistance and non-insurance services are not insurance and are provided through a membership program. An evacuation, travel assistance and non-insurance service program may be purchased individually without travel insurance. By selecting the “Evacuation only, no travel insurance” coverage option, you will be purchasing a Redpoint Resolutions evacuation, travel assistance and non-insurance service program membership.


UnivOps Insurance Services LLC is the licensed insurance agent.