Translation services provided for sick client

Redpoint was contacted by a client to help with translation services for her father. While traveling in Italy, her father was admitted to a local hospital and diagnosed with pneumonia. The medical staff spoke little to no English, and the family was growing frustrated by the lack of communication and confusion regarding his treatment. His daughter discussed the situation with Redpoint’s medical team, who was able to provide translation services between the family and the medical facility, and helped clarify the situation, and bring a level of ease to the struggling family.

When traveling internationally, medical facilities will not always have the traveler’s native language-speaking staff, which can be critical for medical diagnosis and treatment. As a Cavalry client, you have access to our 24/7 translation services and medical teams, empowering you to make your own decisions and fully understanding your diagnosis.

 Contact Redpoint today to learn more about our medical evacuation coverage, travel insurance coverage, and the ways we can insure your adventures for the unexpected.