Jason Douglas

Client evacuated from Jordan after broken ankle A Redpoint client was touring Amman, Jordan, with her husband when she fell down a set of stairs and her leg was in severe pain. Suspecting serious injury, her tour guide arranged for her to be taken to a local hospital and then contacted Redpoint Operations, who were […]

Cavalry reimburses for medical expenses in South America A Cavalry Travel Protection client was on vacation in Peru, when she felt severe abdominal pain. She visited a local clinic in Machu Picchu and was diagnosed with an intestinal illness. She was treated in outpatient care, was able to continue the trip, but still incurred some […]

‘You never know how good a vendor is until something goes wrong’   Ripcord Travel Protection client Steve Wood knows a thing or two about travel and travel insurance. Over the past year he has set foot on all of the world’s continents as a photographer, from a remote corner of the Serengeti to the […]

Translation services provided for sick client   Redpoint was contacted by a client to help with translation services for her father. While traveling in Italy, her father was admitted to a local hospital and diagnosed with pneumonia. The medical staff spoke little to no English, and the family was growing frustrated by the lack of […]

Redpoint Provides 24/7 Medical Consultation A climber in Bolivia contacted Redpoint for a medical consultation after climbing for two weeks and developing symptoms that could indicate altitude related illness. Reaching altitudes as high as 20k, he descended to a safer elevation to seek the advice of Redpoint’s team of medical professionals after discovering he had […]